Learn to translate plans into operational activities and define and apply techniques in the operations field.

Topics include:

• Comparing actual output to plans and taking appropriate corrective actions
• Communicating ideas in a group setting and instructing others in tasks
• Creating operational solutions in the face of competing resources
• Explaining the release of work and reporting performance through data collection
• Understanding the execution of quality initiatives and continuous improvement plans
• Evaluating trade-offs and participating in design decisions